© 2021
In touch with the world ... at home on the High Plains
Play Live Radio
Next Up:
Available On Air Stations

Report reception problems

If you are experiencing any service problems please report them to us by using the comment section below, emailing Chuck Springer (HPPR's chief engineer) or calling 800-678-7444 during business hours.

When providing your report, please include:

  • Your listening location
  • The frequency you are trying to listen to (or desktop or mobile stream)
  • The general nature of the problem (e.g. no signal, weak signal, distorted signal)
  • When you first noticed the problem
  • How we can best reach you if follow-up is needed

Thank you for your help in keeping HPPR’s far-flung network of broadcast transmitters and digital streams reliable. 

As Chief Engineer, Chuck is responsible for the maintenance, repair and improvement of HPPR’s entire technical infrastructure. This includes direct responsibility for the Garden City Studios, eight high power FM transmitter sites and seven FM translator sites in Kansas, Oklahoma and Colorado, and the satellite uplink/downlink, microwave and internet-based networks used to interconnect all facilities. He also oversees contract engineering services for HPPR’s Amarillo studios and four FM transmitter and two FM translator sites in the Texas Panhandle.