On Aug. 3, a prescription for Zach Matheny's blood thinning medication was filled at his pharmacy and sent out for delivery via the U.S. Postal Service. It never arrived at his home in Columbus, Ohio.
"After a week I started to get worried, so I went ahead and called the pharmacy," Matheny says. "And after some back-and-forth, they essentially gave me the answer along the lines of, 'Well, it might be lost because of everything going on.'"